Well, it depends. If you imagine an IT Object, for example a server, there are different activities you do with this object:
- *you need money to buy it (you better also have this money in the budget)
- *you install software and applications on your server
- *you need to maintain a history of installation/upgrade activities
- *you might want to calculate depreciation
- *you want to know what incidents and problems were related to your server
- *you need to make sure that you know where the server is located, that there is enough power in the room
- *your server should be insured
- *you want to apply patches and upgrades in controlled manner; you better not just boot it….
- *you will protect your server against attacks / unauthorized usage
- *and some day you need to pay for disposal of the server
- *….
If you group these aspects you recognize two main areas:
- financial control / financial risk (budget, purchase, license, insurance…)
- operational control (installations/ upgrades/ changes/ deployments/ incidents/ problems )
When you manage your IT Object more in the aspect of financial value, you usually apply Asset Management functionality on it so in this terminology you could refer to the IT Object as an Asset; strictly speaking it is an IT Asset as there are also Financial Assets in your company…
And when you use (or need to control) your IT Object in a more operational management (Service Management) relevant way you usually name and maintain it as a Configuration Item (CI).
Conclusion is, that an IT Asset and a CI can point to the exact same IT Object, they only enlight different aspects of it. In this case, the Asset usually comes to life before the CI and lifes longer than the CI. This because
- a) you need money to buy the server; and only after installation you can offer services on it and
- b) the moment no more services run on the server it may still cost money; at least for disposal…
Of course it is possible that you manage IT Objects as assets only because you have no (or not yet) urge to also control them for service management) or you handle IT Objects as CIs only (because your are not interested to manage the financial / value aspect…) .
So, the answer to the question: “What is the difference between IT-Asset and a CI” is: “That depends on what do you want to do with the IT Object”.