Today we launched our ComAdvisor. Invest 10 minutes of your time to answer 10 questions regarding your business case, your environment, your experience and you get convenient suggestions on how to improve your configuration management system. This is free of charge and there is no need to register.
German version is available here.
I had the pleasure to talk about Configuration Management in the Darmstadtium. (http://www.itsmf.de/kongress2010.html). The title of my presentation was “How to make your configuration management fit for the future” and I covered ”Five areas where one can improve your configuration management”. The audience was great and the discussions were lively.
Below the GERMAN presentation including script of my speach: CoM_ITSMFDE_Bandi_Life
If you are interested in an English Version, please do not hesitate to contact me.
When implementing a configuration management system you usually start with the following steps:
The Configuration Management and Planning process is absolutely essential when starting with Configuration Management. It ensures that the whole foundation of your Configuration Management is well tought out and your Configuration Management System is sustainably built. It is usually executed only once in full detail and then only updated when extending your CMS (e.g. with new CIs / new CI-Classes (Types) / new CI-Relations ).
Experience has shown that the importance of this process cannot be stressed enough. If this process is not given its full due attention, the risk of following an aimless CoM course – with consequential financial impact – is extremely high. (more…)