All Entries
- Service Configuration Tree – the key to success
- What is the difference between Service Knowledge Management and Service Asset and Configuration Management?
- Optimization suggestions for your configuration management
- Presentation on the ITSMF Germany Conference in Darmstadt (8.12.2010)
- TADDM-Guru – insights into IBM’s Discovery solution
- What is the purpose of Discovery / Discovered data ?
- Key areas to improve Configuration Management
- Third time is a charm! don’t do top-down, neither bottom-up but tree by tree
- What are the most important aspects when buying a Tool to support Configuration Management?
- Why Configuration Management? the unusual answer
- Configuration Management Process Overview
- Basic Implementation Considerations Configuration Management System
- Why should I raise an incident when finding a discrepancy in my CMS
- What are the five Configuration Management Processes?
- What is a CI?
- Where does Change/Release-Management depend on accurate Configuration Information?
- Do I have to apply strict Configuration Control?
- What does the Configuration Verification & Audit process look like?
- What does the Configuration Status Accounting process look like?
- Configuration Status Accounting, an example process diagram
- Configuration Verification & Audit, an example process diagram
- Configuration Control, an example process diagram
- What does the Configuration Identification Process looks like?
- What does the Configuration Control process look like?
- Is my Configuration Management System the only place to store for all IT-Metadata?
- Best Practices for Configuration Management and Planning
- What does the Configuration Management and Planning Process look like ?
- What is CMDBf ?
- What is the difference between an Asset and a CI?
- Is a person a CI?